Business communications in the cloud
Our UCaaS offering, including the
full span of voice, video, mobility, call center, instant messaging, and presence all in one.
Mobile, Web, or desk phone no matter how you want to connect there is an option for you.
Web Client & Mobile Client users, can quickly collaborate with colleagues and stay productive wherever they are.
Enriched call centre functionalities to help you deliver exceptional customer services with the call centre operator panel and wallboard.
The process of configuring and managing your desk phones is simplified, making deployment and management of devices fast and convenient.
A dedicated portal is available so you will be able to make changes to your system whenever you want. We will also be here to assist you with changes, when required.
Support for integration with a number of industry-leading help desk and CRM platforms, to give your customer service and support teams extra muscle.
Build stronger relationships with better context for customer calls, enable call automation, empower sales team.
Deliver memorable customer experiences and increase productivity by integrating your business phone system with Zendesk.
Bring calls to your ticketing system and create more context for customer calls by integrating your business phone system with Zoho Desk.
Access PBX extension using existing corporate credentials and automate the PBX user provisioning.
Reduce distractions and helps salespeople turn leads into customers with enterprise calling capabilities.
Manage and track calls effortlessly in Odoo. Save your agents’ precious time and boost customer satisfaction with call automation.
With support for handsets from some of the worlds leading manufacturers our team can recommend the perfect match for you. Ask our team about handset rentals!
Business Hosted Voice works just like a normal phone system except you don’t have a physical phone system at your office.
Your phone system is hosted in AWS and managed by Lightning IP.
Yes you can. We can port your existing phone numbers from your current provider and use them with your Hosted Voice Service.
Please note: Porting fees apply.
If the power goes off, and the handsets are not conencted to a UPS (Uninterrupted Power Supply) your phones will stop working.
We recommend discussing your needs with a member of our team to ensure you have a solution to suit your business.
Yes you can.
You will need to advise us which addresses your numbers will be assigned to so that we can ensure that the Integrated Public Number Database accurately reflects those details to ensure emergency services will have accurate records.
Yes you can, however, it’s recommended that you purchase handsets from us as each handset provided is configured to work with our system.
We may not be able to provide support for equipment other than devices from vendors which we supply.
A fee for service may also apply for equipment not purchased from us.